Motivating yourself or a loved one to make decisions about possessions can be difficult, especially when a home has become overwhelmingly muddled.
That’s where we can help.
We’re quite the experts at decluttering and understand the associated and often complex reasons why homes become chaotic.
Who we help
People living alone who may or may not have physical or mental health challenges.
Health & Social care
Partners needing a trusted decluttering service that understands a person’s underlying needs.
Family & Carers
Those whose relative or close friend requires help in making their home safer and more manageable.
Beneficiaries & Solicitors
For when a person sadly passes away, and their home needs to be decluttered.
Decluttering creates a safer, healthier and happier living space with the reduction of health, fire and trip hazards.
Being able to find everyday items and safely use appliances and facilities promotes independent living.
Making changes to a living space, no matter how small, positively impacts mental and physical wellbeing.
Improved social life
Creating a more welcoming environment enriches relationships with family, friends and neighbours.
We always work with you and promise never to judge. The point of our service is to return your home to a point where you feel happy and safe.
1 / First contact
Lofty Heights receives an initial telephone enquiry and referral – usually from social services, mental health trusts, housing providers and voluntary organisations, although it can be from an individual.
2 / Visiting you at home
A joint assessment home visit is arranged to identify the decluttering support required. Taking a person-centred approach, we make sure you feel in control over the possessions you wish to keep or part with. If you feel overwhelmed or stuck, we sensitively help you arrive at decisions to help you reach your decluttering goals.
We may use our Clutter Scale to help with the assessment.
3 / Estimating costs
We provide the referring agency or you with an estimated cost based on how long the decluttering process is likely to take. We carefully consider how easy it will be for you to part with your possessions, how much time you will need to adjust, and whether there are any waste disposal requirements.
4 / Agreeing on a date
Once the estimate has been accepted and funding has been confirmed, we discuss and allocate suitable dates. Please note, if you are self-funding, a 50% deposit of the estimated price must be paid in advance of scheduling a time.
5 / Decluttering
Working to your decluttering goals (we always request that you are present), we arrive at your home as agreed and start the sensitive yet structured process of decluttering.
6 / Completion
On completion of our decluttering service, an invoice is sent either to the referring agency or you as an individual to pay the balance within 14 days.
“Thank you Lofty Heights, you have been stars, saved us from a disaster!”
Take the first step
No matter how disordered your home may be, we can draw up a plan that enables your home, or specified living spaces, to be decluttered efficiently and sensitively.